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A very thoughtful question!  Great 1st post Elmer!


Here's my take, it's like a progression of thoughts:

  1. Shoppers don't know cars.
  2. A picture is worth a thousand words
  3. Shoppers use pictures to understand cars.


If this is true, then I'd expect to see:

  1. Higher time on site
  2. more time on VDPs
  3. More pictures viewed p/visit
  4. Less lead to visitor ratios
  5. Higher return visitor rate


This should create a higher sales to unique visitor ratio (divide sales by # of unique visitors).  In the US, it's 1% to 3%.  


Background: In the US, Dealers have mountains of standing inventory, ready to test and buy.  Shoppers here want to negotiate, so, this dynamic causes the majority of shoppers want to be anonymous.