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Class, today we talk about your roll as a vendor, how to roll with a proud DIY dealer, AND, at all costs, how to avoid...

con·fron·ta·tion/ˌkänfrənˈtāSHən/
Noun:A hostile or argumentative meeting or situation between opposing parties

Suggested Reading: 7 Tips for dealing with confrontation
Followed up by: How to win over customers and keep them for life

<blockquote data-quote="joe.pistell" data-source="post: 21736" data-attributes="member: 7">Class, today we talk about your roll as a vendor, how to roll with a proud DIY dealer, AND, at all costs, how to&nbsp; avoid...con·fron·ta·tion/ˌkänfrənˈtāSHən/Noun:A hostile or argumentative meeting or situation between opposing partiesSuggested Reading: <a href="http://www.stevenaitchison.co.uk/blog/7-tips-for-dealing-with-confrontation/" target="_blank">7 Tips for dealing with confrontation</a><a href="http://www.amazon.com/Customers-Keep-Them-Life-Revised/dp/0425175014" target="_blank"></a><a href="http://www.amazon.com/Customers-Keep-Them-Life-Revised/dp/0425175014" target="_blank"></a>Followed up by: <a href="http://www.amazon.com/Customers-Keep-Them-Life-Revised/dp/0425175014" target="_blank">How to win over customers and keep them for life</a></blockquote>

[QUOTE="joe.pistell, post: 21736, member: 7"] Class, today we talk about your roll as a vendor, how to roll with a proud DIY dealer, AND, at all costs, how to avoid... [B][I]con·fron·ta·tion[/I][FONT=Doulos SIL]/ˌkänfrənˈtāSHən/[/FONT] [/B]Noun:A hostile or argumentative meeting or situation between opposing parties Suggested Reading: [URL="http://www.stevenaitchison.co.uk/blog/7-tips-for-dealing-with-confrontation/"]7 Tips for dealing with confrontation[/URL][URL="http://www.amazon.com/Customers-Keep-Them-Life-Revised/dp/0425175014"] [/URL]Followed up by: [URL="http://www.amazon.com/Customers-Keep-Them-Life-Revised/dp/0425175014"]How to win over customers and keep them for life[/URL] [/QUOTE]

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