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Thank you for the information.  I'm the one who listens to all the calls when I'm not selling cars.  The reason is the other salesman don't ask how the caller found our vehicle or dealership.  I'm very interested in knowing what sources the calls are coming from and it's nice to know what calls are missed during business hours.  People are pretty impressed when you call them back.  I was just curious on how many dealers use a tool like this.  I see quite a few do!