Filled the blanks above and here are the others:
80% of your phone traffic will buy within 3-5 days.
90% will buy within 10 days.
76% of your customers will call before the come in (more than one dealership).
85% will visit the internet when shopping for a vehicle.
50% of your appointments will purchase a vehicle at time of appointment.
86% of your customers will purchase something other than what they inquired on.
Less than 25% of sales people will ask for the name of the caller.
Less than 15% will ask for a phone number.
Less than 15% will ask for a solid appointment.
Less than 25% of all salespeople will ask any qualifying questions.
Less than 5% off all salespeople ever even attempted to identify themselves by having the customer write their name down.
Over 50% of all salespeople will provide customers with too much information.
Over 30% of all salespeople will unknowingly de-motivate the customer from visiting the dealership.
Most salespeople average less than a 5% closing ratios on phone-ups.