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I agree with all the points you made, but the cost is not necessarily always a factor.

I have a platform built that does all the external aspects of it, I just need to integrate it into the store and have them to do the in-store process.

Yes, that seems a bit naive, but I've had the discussions and it's certainly possible.


The key is that it doesn't replace the current process, it just adds a new option to that process.