I do NOT know how many times the survey was presented, so I don't know the percentage of visitors that completed it.
The survey was REJECTED meaning the pop up was closed 585 times.
The survey was COMPLETED 135 times.
The site visitors had to stay on one page for 60 seconds before the survey appeared. I wanted to survey visitors that were actually "engaged" with the site. 60 seconds may seem excessive, and very well may have been. There was nothing significant about the 60 second number. It was just a time that I selected.
The site visitors could ignore the form because it did not interfere with their navigation. It was a small pop up in the lower left corner of their screen. They could close the survey, or they could complete the survey.
I am working on a new survey that will appear in 10 seconds. I want to attempt to understand my customers that do not stay on a page very long. Is it the presentation, the vehicle, the layout, etc..
I don't know enough about survey presentation to say that I did it right or wrong.