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Google reviews has been difficult for us in the past.We did a major campaign for 3 dealers, promoting reviews in their service drive.We ran it for a month and got around 120 reviews on Google for the most successful dealer.Fast forward 30 days (of not running this campaign) and Google deleted every single one of the reviews.We opened a ticket with them and they replied that "Unfortunately, the reviews are no longer available in the system".Apparently they deemed them fraudulent due to the inconsistent frequency and therefore removed them all permanently.There are no rules for them to play by, so we ended up doubling down on DealerRater and Mobials ¯\_(ツ)_/¯
Google reviews has been difficult for us in the past.
We did a major campaign for 3 dealers, promoting reviews in their service drive.
We ran it for a month and got around 120 reviews on Google for the most successful dealer.
Fast forward 30 days (of not running this campaign) and Google deleted every single one of the reviews.
We opened a ticket with them and they replied that "Unfortunately, the reviews are no longer available in the system".
Apparently they deemed them fraudulent due to the inconsistent frequency and therefore removed them all permanently.
There are no rules for them to play by, so we ended up doubling down on DealerRater and Mobials ¯\_(ツ)_/¯
