• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

"Sir, she's in a wheelchair..."

Answer: GET HER IN


"Boss, he just filed Chapter 7, not discharged but filed"

Answer: GET HIM IN


"Boss, he's calling from Miami to buy his son in Los Angeles (here) his first car"

Answer: GET HIM IN


Reality, it's 2020 in 21 days... Let's pretend our customers realize this and serve them accordingly. Although I wouldn't be mad at running an Oldsmobile Pontiac store in 1977...


Then, once they come in, the "boss" won't talk with them! "I can't do my job if you don't do your job..." hahahahahahaha


Imagine texting back and forth with someone, establishing rapport and even a relationship by today's standards, giving them numbers, justifying those numbers and making a deal with just a few texts? THAT is the reality today. Someone is going to sell the car. We all pay the same for them.


One more, "Boss, he's 16, has no job, has no family and has no money, he's calling from anorphange"

Answer: GET HIM IN

"Boss, he's looking for a car for the parade, not a deal"

Answer: GET HIM IN