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Anthony,


Taking on that thought and depending on where the customer is in the buying process, do they even know what they want yet?


When I had my second kid my wife and I started looking at small SUVs, then luxury SUVs, then minivans, then back to SUVs as she liked the MB but she got sticker shock when she saw it was $70K, then back to minivan. We finally bought a Toyota.


Could you have influenced me along the process (we didn't talk to anyone at any dealer) or not?