-
This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
CarAi — DealerRefresh Vendor Library
CarAi is an AI-powered voice and messaging platform built specifically for car dealerships, handling inbound calls and messages 24/7 to book service and…
About suggest a correction →
CarAi is an AI-powered voice and messaging platform built specifically for car dealerships, handling inbound calls and messages 24/7 to book service and sales appointments, capture leads, and push summaries directly into the dealership's CRM or DMS. The platform supports over 30 languages, can manage hundreds of simultaneous conversations, and integrates out of the box with major dealership systems including CDK Global, Reynolds & Reynolds, Tekion, PBS Systems, and Xtime. CarAi operates as a division of EV.com, the electric vehicle marketplace and automotive platform established in 1994.
What you do with it
answer and qualify incoming calls automatically, so they can capture missed calls and convert them into booked service appointments
When a dealership receives more inbound calls than staff can handle during peak hours or after hours
analyze repair costs and equity positions in real-time, then present targeted upgrade or replacement options, so they can convert service customers into sales opportunities
When a service department needs to identify upsell or trade-in opportunities from customers already in the shop
automatically schedule recall and campaign appointments with customers, so they can complete recall obligations and drive preventive service revenue without manual outreach labor
When a dealership has recalls or expiring warranties it must proactively communicate to owners
Community evidence
No DealerRefresh discussion found for this vendor yet.
No DealerRefresh discussion found for this vendor yet.
✏ Request an edit
See something wrong? We review all requests and apply corrections after staff review. No login required.
Corrections go to a review queue. Staff apply them after verification. Your IP address is hashed and stored to prevent spam.