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eKonsilio — DealerRefresh Vendor Library

eKonsilio is a France-based conversational marketing platform that provides live chat, WhatsApp, SMS, and Meta messaging solutions with AI and…
eKonsilio is a France-based conversational marketing platform that provides live chat, WhatsApp, SMS, and Meta messaging solutions with AI and human-advisor support to help automotive dealers generate qualified leads and manage customer relationships across digital channels.

What you do with it

engage and qualify leads in real-time across all messaging platforms, so they can convert more inquiries into qualified leads
When a dealer receives customer inquiries across multiple digital channels (live chat, WhatsApp, SMS, Meta)
handle customer conversations with AI support augmented by human advisors, so they can reduce response time and improve customer engagement without hiring
When a dealer needs to respond to customer messages 24/7 but lacks sufficient staff
consolidate and manage customer interactions in a single conversational platform, so they can maintain consistent communication and relationship continuity
When a dealer manages customer relationships across disconnected messaging channels

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