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Mia — DealerRefresh Vendor Library
About suggest a correction →
Mia Labs is an AI-native conversational platform for automotive dealerships that answers calls, books sales and service appointments, and automates customer communications 24/7.
What you do with it
answer calls and capture customer information automatically, so they can reduce missed sales and service opportunities
When a dealership receives incoming customer calls outside business hours or during peak times
book sales and service appointments through conversational AI, so they can increase appointment conversion without adding labor costs
When a dealership needs to schedule appointments without manual staff intervention
automate outbound and inbound customer communications 24/7, so they can improve customer engagement and response times at scale
When a dealership must maintain consistent customer communication across multiple touchpoints
Community evidence
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