Here is the fully researched brief:
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## Company Research — Revion
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### About Revion
Revion is building the operating system for Automotive Retail. Founded in 2025 and headquartered in New York, NY (with roots in London), the company was co-founded by Hanbo Xie and Zaki GW. Revion has 4 total employees and is a YC W26 company — supported by leading venture capital firms and investors who share their vision of transforming automotive fixed operations with AI.
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### What They Do
Revion offers voice AI software that converts technician speech into structured repair orders, inspections, and time logs for dealerships.
- **Voice-First RO Documentation:** The platform enables hands-free dictation, structures repair orders with complaint, cause, and correction narratives, supports video and voice inspections, and integrates service recommendations with labor hours and parts.
- **AI In-Bay Assistant:** Technicians can ask questions mid-task and get answers with OEM manual references — specs, procedures, and TSBs at their fingertips.
- **DMS Push Integration:** Service recommendations are auto-linked to opcodes with labor hours and parts — ready to push to your DMS.
- **AI Voice Agents (BDC/Phones):** With Revion's Voice Agents, dealers can scale their inbound and outbound phone calls, enabling them to cut costs and drive revenue while improving customer experience.
- **Technician Productivity:** Today, Revion is serving hundreds of technicians who save up to two hours per day. Fixed Operations departments recover thousands of hours monthly, improve technician retention, and ultimately drive more high-margin revenue in service.
- **Named Integrations:** Nine integration partner logos are displayed, including CDK Global, Tekion, Xtime, MyKaarma, Cox Automotive, Keyloop, CitNOW, Salesforce, and RTC.
- **Notable Customer Results:** Two named customer testimonials with metrics include Mercedes-Benz of Plano (>30,000 billable hours recovered annually, +15% RO count) and an AM 100 Group UK. Additionally, a single-point Toyota dealership in Florida handled 11,943 calls autonomously and generated $264K in annual value within just 3 months using Revion AI voice agents.
- **Recent News:** Revion joined Y Combinator Winter 2026, and the company is exhibiting at Automotive Management Live 2026 in the UK — signaling active go-to-market expansion in both the US and UK markets.
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### DealerRefresh Audience Fit
Revion's product is squarely aimed at the **Fixed Ops side of the dealership** — the fastest-growing topic in automotive retail media right now. Their buyers are **Fixed Ops Directors, Service Managers, Dealer Principals, and GMs** who control service lane tech budgets. Here's how each DealerRefresh product maps:
- **Forum Banners** *(Daily visibility to 3,000+ auto retail pros)*
Ideal for brand awareness. Revion's product targets the administrative work that drains 30–40% of a technician's day — a pain point every service director in the DealerRefresh community knows firsthand. Repeated banner impressions build the "I've heard of Revion" familiarity that shortens sales cycles.
- **Retargeting Pixel** *(Follow DealerRefresh visitors on Facebook/Instagram)*
Fixed Ops Directors and GMs who browse DealerRefresh are exactly who Revion is trying to reach. Retargeting them with ROI-focused creative (e.g., "Mercedes-Benz Plano recovered 30,000+ billable hours") on social turns awareness into inbound demos.
- **Demo / Review Video** *(Alex & Jeff product deep-dive, 5,000+ views)*
This is the strongest fit. Revion's case study numbers are compelling — 11,943 calls handled autonomously, 1,032 appointments booked, 20% service growth — making it a story that plays well in a video format. A trusted on-camera walkthrough by Alex & Jeff gives credibility to a very young, unknown brand selling into skeptical dealers.
- **Sponsored Forum Post** *(Permanent, SEO-indexed, cited by AI search)*
Revion already has a footprint on DealerRefresh — a post exists detailing how Revion deployed customized voice agents as an extension of a dealership's service operation, seamlessly integrating across all core systems including DMS and CRM. A sponsored post formalizes and amplifies this, locking in permanent SEO value and surfacing in AI search results when dealers research fixed ops AI tools.
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### About Felipe Mendes
Felipe Mendes, based in the United States, is currently a **Founding Engineer** at Revion. He brings experience from previous roles at Imperial College London, IBM, Santander Corporate & Investment Banking, and Susquehanna International Group (SIG), and holds a Master of Engineering
What you do with it
automate repair order creation through hands-free voice dictation integrated directly into the DMS, so they can recover billable hours and increase RO throughput without adding headcount
When technicians are spending 30–40% of their day on administrative documentation instead of wrenching
deploy AI voice agents to autonomously manage service calls, book appointments, and scale outreach, so they can convert more inbound calls into booked service appointments and generate measurable service revenue
When the service BDC cannot handle inbound call volume or consistently follow up on outbound opportunities
Community evidence
→ Stable
Community discussion on DealerRefresh about Revion is limited to a single documented data point: a Florida Toyota dealership reported that Revion's AI voice agents autonomously handled nearly 12,000 calls, booked over 1,000 appointments, and generated $264K in annual value within three months — a 20% increase in service growth. No critical, skeptical, or negative voices from the DealerRefresh community appear in the available record. Given that Revion is a YC W26 company founded in 2025 with only four employees, the absence of broader community debate likely reflects its very early market presence rather than settled satisfaction or dissatisfaction.
1 mention · 1 positive · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
POSITIVE
"A Florida Toyota dealership implemented Revion's AI voice agents to handle service department calls and achieved a 20% increase in service growth within three months, autonomously managing nearly 12,000 calls and booking over 1,000 appointments while generating $264K in annual value."
AI Voice Agents are Driving More Revenue To Dealerships →
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