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Sailfish Software — DealerRefresh Vendor Library
Sailfish Software makes ProScribe, an AI-powered repair-order write-up tool for automotive dealership service departments that guides technicians through…
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Sailfish Software makes ProScribe, an AI-powered repair-order write-up tool for automotive dealership service departments that guides technicians through documentation to reduce warranty rejections and improve CSI scores.
What you do with it
reduce warranty claim rejections through guided, compliant repair-order documentation, so they can recover lost warranty reimbursements
When a service department receives warranty claims that get rejected due to incomplete or improper documentation
improve CSI scores by ensuring thorough and accurate service documentation that reflects quality work, so they can achieve higher CSI ratings
When a dealership needs to improve customer satisfaction index scores to meet manufacturer thresholds or compete locally
streamline repair-order write-up with AI guidance so technicians focus on repairs rather than paperwork, so they can increase technician productivity and throughput
When a service manager wants to reduce the time technicians spend on administrative documentation tasks
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