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yellow.ai — DealerRefresh Vendor Library
Yellow.ai is a conversational AI platform that provides AI-powered chat and voice automation for customer service, including a dedicated automotive…
yellow.ai
a Bitonic Technology Labs Pvt. Ltd. company
About suggest a correction →
Yellow.ai is a conversational AI platform that provides AI-powered chat and voice automation for customer service, including a dedicated automotive solution that enables car dealerships to automate customer inquiries, schedule service appointments, and handle inbound and outbound communications across more than 35 channels and 135 languages. The platform is built on a multi-LLM architecture with generative AI and NLP at its core, deploying autonomous AI agents that integrate with existing CRM and ERP systems to deliver personalized, context-aware customer interactions. In August 2026, the company announced a SPAC merger with Bluerock Acquisition Corp. targeting a Nasdaq listing under the ticker 'YAI.'
What you do with it
automate lead capture, qualification, and service booking across multiple channels, so they can reduce manual workload and scale customer touchpoints without proportional headcount increase
When a dealer needs to handle high volumes of incoming leads and service requests across voice, chat, and other channels without expanding their BDC team
deliver autonomous AI-powered customer interactions and support across voice and chat channels, so they can engage prospects and customers 24/7 without hiring additional staff
When a dealer wants to provide immediate customer responses and engagement outside business hours but lacks 24/7 staffing
deploy sophisticated, near-human AI agents that understand context and handle complex interactions naturally, so they can elevate customer experience quality and differentiate from competitors
When a dealer is concerned that outdated chatbots or manual processes are delivering poor customer experiences that hurt their competitive position
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