Try clicking plus.google.com/local and then doing a search. It's a good preview of what the new SERP may look like.Nothing in WA that I can see yet.

Try clicking plus.google.com/local and then doing a search. It's a good preview of what the new SERP may look like.Nothing in WA that I can see yet.

Kevin, I found this article that tries to explain the rating system.
https://support.google.com/local/bin/answer.py?hl=en&answer=1723748&p=zagat_score
This particular article uses restaurants as an example. For other types of business, they offer this quote at the end of the article:
"When we don’t have enough user ratings on different aspects, we will just show an overall score. An overall score is comparable to a score in the primary aspect for a location, like food for restaurants."
The score for my dealership is a 21 out of 30, which puts us in the "very good to excellent" category.
Try clicking plus.google.com/local and then doing a search. It's a good preview of what the new SERP may look like.
View attachment 1043
Mike Blumenthal is certainly my go-to resource for all things "Google Places". His blog is chock full of accurate, timely, and reliable information.Here is a great Q and A link from Mike Blumenthal who writes a blog about all things Google. It appears a Gmail account is no longer sufficient, our customers will have to be on Google+ to write a review. Here is what Mike says about the new reviews process.
Here is the link to the entire article:
Google + Local: Q’s and some A’s | Understanding Google Places & Local Search
Thanks to Ed Brooks for referring this blog to me here in another thread.
Google has converted 80 million Google Places pages into Google+ Local pages, fundamentally shifting local search toward Google's social platform, though the rollout is gradual and inconsistent across regions. Dealers and marketing professionals are discussing the practical implications—including whether Google+ login will be required to access features, how this affects business visibility and customer engagement, and concerns that Google is prioritizing user discovery over business owner control. A key insight from participants is that Google appears focused on making it easier for users to find and share businesses rather than giving business owners better tools to interact with customers directly.