Does anyone know of any legal case law or court ruling that defines who is the legal owner of the Dealership data?
If that is the case no lawyer or association can help, you need an exorcist.Let me guess fighting with R&R?
If its Reynolds, good luck! We left Reynolds in Jan 2009 and still trying to figure out how I could get our data. Not worth a suit, they got deeper pockets and will stonewall you.
A dealer seeks legal precedent establishing ownership rights over dealership data stored in DMS systems. While responses suggest consulting state dealer associations for legal guidance, the conversation shifts to practical frustrations with Reynolds & Reynolds specifically, with multiple users sharing experiences of difficulty retrieving their data after leaving the vendor and concluding that legal action is unlikely to succeed due to the company's resources and stonewalling tactics.