Heads up to Honda Dealers on the HDS Program - LEAD ISSUES

[John V.]

Honda's new HELMS system that sucks up every lead off of your website and then delivers it to your CRM - its having some major issues this past week.
Leads duplicated 10+ times in 24 hours
Leads being delayed by 3+ days
who knows what else.

Just a friendly heads up. if you have a Honda store on their HDS program you may want to check on this. Just another lovely example of what happens when the OEM decides they want to run your website.

 

[John H]

Interesting - when was this system introduced?

 

[John V.]

Interesting - when was this system introduced?

HDS has been up for most of 2021. Had no idea what HELMS even was until it starting causing an issue the past two weeks.

 

[John H]

HDS has been up for most of 2021. Had no idea what HELMS even was until it starting causing an issue the past two weeks.

I guess I could say the same - LOL! Sounds like a mess. Hope your leads start flowing again!