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  1. Kevin McMillen

    CRM with blocked email...

    @Steve there is some cool stuff happening with that and Cortana Intelligence at Microsoft as well. Wouldn't it be swell if "she" could detect it's time to upgrade the email servers she's using to a bonified email communication platform? Haha - sorry i couldn't resist.
  2. Kevin McMillen

    CRM with blocked email...

    Still offering our support Bill. There is an easy way around this with DealerSocket. We’ve done it a bunch of times. Happy to help. This rotating of IPs and other smoke and mirrors doesn’t fix the issue. Only handling the problem will.
  3. Kevin McMillen

    CRM with blocked email...

    It's certainly another topic of discussion Bill however we have taken a proactive approach to working with each dealer that needs the help. If the CRM company is unaware of how to set these settings we can certainly help them out as well but through screen sharing with dealers directly we've...
  4. Kevin McMillen

    CRM with blocked email...

    Thank you for the help on the edits Alex. Here is the URL for those that are technically capable of modifying settings in the CRM: https://ryantech.zendesk.com/hc/en-us/articles/226789847
  5. Kevin McMillen

    CRM with blocked email...

    Happy to say there is a fix for this. Essentially all CRMs are susceptible to this spam blocking and blacklisting which is why it's best to set the send and receive options for your mail to go through a true email provider. The reason for this configuration is that these mega-email providers...
  7. Kevin McMillen

    Email Provider

    I have to be honest here. After 27 years in automotive and many more in IT with my credentials I'm not so sure I'm a good fit for this forum. I'll look to Jeff to make the decision but my interest is to free the dealer from the shackles of information that come from people that are not experts...
  8. Kevin McMillen

    Email Provider

    Not to put gas on the fire but Google lost this court case yesterday: Google's Gmail Keyword Scanning Might Violate Wiretap Law, Judge Finds | Threat Level | Wired.com
  9. Kevin McMillen

    Email Provider

    I think the @Kevin was aimed at me and not Morrison but I love the factual information. With over 17,000 auto dealers in our quiver we also have a focus of providing UP-time with most large cloud platforms can provide. That said, YES Drew I do believe that Microsoft cannot read the emails from...
  10. Kevin McMillen

    Email Provider

    Thanks Drew for your input. The biggest problem with Google Apps is in this thread. What are all of the thoughts on this? Google says you have especially when something secure is cheaper at Microsoft with Office365. Even Rackspace's products are less expensive and more secure and feature...
  11. Kevin McMillen

    What to do about Windows XP and your existing PCs

    Good conversation happening here but I have to differ that @yagoparamo is respected. At any rate, to correct the statement from @Viracocha, the EULA for Windows 7 Home edition is available online License Terms: It states in many locations that the use of the software is only for non-commercial...
  13. Kevin McMillen

    What to do about Windows XP and your existing PCs

    @yagoparamo we have done business with one another for how many years? Let's say 20+ as RyanTech/Vehix/WD/WG and Protective? This is about the industry not paying attention to licensing on computers for $499. It states clearly that these are PCs for HOME use and not for business. There is a...
  14. Kevin McMillen

    Email Provider

    Great point Charles and Kevin... Using Rackspace is great and they are a great cloud provider. When using Rackspace - what email platform are your using and at what price? This is the question. Level of service as well as email box size would be the next question. Typically Rackspace is...
  15. Kevin McMillen

    What to do about Windows XP and your existing PCs

    My apologies @sPeters for the sales pitch. In reading it again you are right but I hope that the excitement I have in helping dealers in our new path after 27 years of serving dealers with technology is apparent. I will tone my sales pitch down and my excitement on educating them up. Thanks...
  16. Kevin McMillen

    What to do about Windows XP and your existing PCs

    https://www.dealersunited.com/marketplace.cfm?TileID=18 If you're a Dealers United dealer - the deal has been released and you can sign up for it here on Windows Intune -
  17. Kevin McMillen

    What to do about Windows XP and your existing PCs

    Sorry for my mistake on the URLs missing in my blog post references above. Please see these and I'll be sure to pay close attention to that in the future when posting via non-compatible browsers. Bringing business to the cloud: Why are Dealerships So Far Behind Corporate America? Bringing...
  19. Kevin McMillen

    Email Provider

    Great point @speters. Office365 has evolved to in my opinion too many skus but to settle the pricing question you can get world class email for about $4-$6 a month now if you already have an "office" solution picked out. What's cool is that Office365 is fully compatible with both of those...
  20. Kevin McMillen

    Recommended software

    Great solutions are available from Microsoft now for NMS. Check out MS Cloud Services - Microsoft Partner of the Year 2012 for Windows Intune and if you are a Dealers United member go get there deal where it's 30 days free to try out! You also get the DU discount of 25%+ - hope this serves you...
  21. Kevin McMillen

    What to do about Windows XP and your existing PCs

    It's been a while since I wrote this article for Microsoft a while ago that talks about why SaaS makes sense for auto dealers: Bringing business to the cloud: Why does Software as a Service (SAAS) make so much sense for dealers? but this one talks about it in another light: Bringing business to...
  22. Kevin McMillen

    Email Provider

    Nice job Viracocha! If you ever need FREE assistance from an Office365 Specialist MS Cloud Services is there to help at 866-804-9040. All you do is add them as your Microsoft Partner of Record by going to http://mscloud.ms/partner and they can do all kinds of things for you. You made the...
  23. Kevin McMillen

    "Don't be annoyed with us, Mr. Dealer, you're IN queue!!!"

    Hey Sam, did this get resolved and can you share with us what happened in the "system" or back end? Every dealer I talk to has issues like this with many providers. Perhaps we could start a thread here on "How to get that problem fixed"? What I find most often is that when the dealer and...
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