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  1. Dave Karasick

    What percentage of your business comes from the internet?

    I am a newbie here- As we try to reach out to customers in different ways it becomes harder and harder to track. I just started at a store in NC after being at a dealership for 15 years in Tidewater Va. We are running an "Owner Assistance Team" that works mainly in developing leads out of...
  2. Dave Karasick

    starting a service exchange program

    Are you using any type of software to mine the customer's data? I am just starting one here at my dealership too- lets share some ideas! We are using Auto Alert seems to be comprehensive -
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