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Service Marketing and Fixed-ops & Parts Solutions

Service Scheduling & Parts Ordering. New technology is influencing our the dealers fixed-ops yet it's such an afterthought in most dealerships! What new digital services and technology are you using to better the customer experience and daily work flow in your Fixed-ops departments. (Not Marketing)

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  1. Alex Snyder
    Locked Sticky

    Fixed Operations Portals Rules

    Alex Snyder, Apr 11, 2009
    Replies:
    0
    Views:
    2,960
    Alex Snyder
    Apr 11, 2009
    2. New to the community? Read the rules and How To's.
  2. joe.pistell

    Your Service: Do you Shuttle?

    joe.pistell, Feb 21, 2017 ... 2
    Replies:
    11
    Views:
    1,455
    Jeff Kershner
    Apr 25, 2018 at 12:29 PM
  3. Jim Leman

    Inventory Freshening, VSC Program for Non-Franchise Dealers

    Jim Leman, Mar 29, 2018
    Replies:
    0
    Views:
    70
    Jim Leman
    Mar 29, 2018
  4. JuliePetree

    Online Service Scheduling Widgets and Reynolds

    JuliePetree, Feb 17, 2016 ... 2
    Replies:
    17
    Views:
    2,998
    georgenenni
    Mar 22, 2018
  5. Ryan Thompson

    Service Thread - Ideas to CRANK things up

    Ryan Thompson, Aug 9, 2016 ... 2
    Replies:
    14
    Views:
    1,718
    john.quinn
    Mar 21, 2018
  6. CarolineBarron

    Car Mail

    CarolineBarron, Mar 18, 2018
    Replies:
    9
    Views:
    155
    Alexander Lau
    Mar 20, 2018
  7. Jeff Kershner

    Why are most Dealership Service Department behind in digital marketing

    Jeff Kershner, Mar 10, 2016 ... 2 3 4
    Replies:
    33
    Views:
    4,629
    craigh
    Feb 14, 2018
  8. john.quinn

    Building Value in the Lane

    john.quinn, Mar 21, 2017
    Replies:
    8
    Views:
    1,155
    Brendan Dolan
    Jan 16, 2018
  9. Chris Slaydon

    3 Forces of Change in your Used Car Recon Department

    Chris Slaydon, Jan 10, 2018
    Replies:
    1
    Views:
    182
    Michael Pokora
    Jan 11, 2018
  10. Brendan Dolan

    Service BDC - is it treated like a profit center?

    Brendan Dolan, Dec 11, 2017
    Replies:
    0
    Views:
    184
    Brendan Dolan
    Dec 11, 2017
  11. MollyCurry

    Favorite Service Dept. Reward/Loyalty Programs

    MollyCurry, Nov 7, 2017
    Replies:
    8
    Views:
    380
    craigh
    Nov 16, 2017
  12. Rick Buffkin

    Need Vendor Recommendations For Service RO Payments Online

    Rick Buffkin, Dec 8, 2016 ... 2
    Replies:
    11
    Views:
    2,536
    Jeff Kershner
    Jun 14, 2017
  13. Jeff Kershner

    Are you a Cars_com RepairPal Certified Service Department?

    Jeff Kershner, Mar 9, 2016
    Replies:
    7
    Views:
    2,494
    BrendanD77
    May 12, 2017
  14. Caleb Twito

    Where's the Service Training love?

    Caleb Twito, Apr 3, 2017
    Replies:
    4
    Views:
    458
    Caleb Twito
    Apr 4, 2017
  15. NOSPDLIMIT

    Service Appointment setting?

    NOSPDLIMIT, Oct 18, 2014 ... 2
    Replies:
    13
    Views:
    3,758
    VVAuto1
    Jan 5, 2017
  16. Jeff Kershner

    Your Service Lounge - What do customers like MOST?

    Jeff Kershner, Mar 24, 2016
    Replies:
    5
    Views:
    1,362
    craigh
    Dec 6, 2016
  17. Carlito Mojica

    RFID technology in the service lane

    Carlito Mojica, Sep 12, 2016
    Replies:
    3
    Views:
    624
    George Cresto
    Dec 3, 2016
  18. glh222

    Service BDC- Beyond the Inbound Traffic?

    glh222, Nov 16, 2016
    Replies:
    0
    Views:
    445
    glh222
    Nov 16, 2016
  19. glh222

    Recalls and Campaigns- chore or opportunity?

    glh222, Nov 3, 2016
    Replies:
    0
    Views:
    451
    glh222
    Nov 3, 2016
Showing threads 1 to 18 of 69

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