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Service Marketing and Fixed-ops & Parts Solutions

Service Scheduling & Parts Ordering. New technology is influencing our the dealers fixed-ops yet it's such an afterthought in most dealerships! What new digital services and technology are you using to better the customer experience and daily work flow in your Fixed-ops departments. (Not Marketing)

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  1. Alex Snyder
    Locked Sticky

    Fixed Operations Portals Rules

    Alex Snyder, Apr 11, 2009
    Replies:
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    Alex Snyder
    Apr 11, 2009
    2. New to the community? Read the rules and How To's.
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    Service/Body Shop CSI (BDC)

    Stevie, Jan 17, 2019
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    Stevie
    Feb 5, 2019
  3. steve.stauning

    Will Someone Please Copy the Domino’s Pizza Tracker?

    steve.stauning, Aug 22, 2018
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    Alexander Lau
    Nov 8, 2018
  4. Dan Sayer

    Online Appointment Conversion KPI - XTime

    Dan Sayer, Nov 5, 2018
    Replies:
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    237
    Dan Sayer
    Nov 8, 2018
  5. Jim Leman

    5 Retention Greats in Auto History

    Jim Leman, Sep 24, 2018
    Replies:
    2
    Views:
    392
    Jim Leman
    Sep 25, 2018
  6. Jim Leman

    The Economic Facts for Automated Recon

    Jim Leman, Sep 24, 2018
    Replies:
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    Views:
    155
    Jim Leman
    Sep 24, 2018
  7. Jim Leman

    Retention Bundling Benefits Dealers and Consumers

    Jim Leman, Aug 1, 2018
    Replies:
    0
    Views:
    290
    Jim Leman
    Aug 1, 2018
  8. Jim Leman

    Enjoy a $50 return for $1 spent

    Jim Leman, Jul 20, 2018
    Replies:
    0
    Views:
    243
    Jim Leman
    Jul 20, 2018
  9. bringles

    Having A Problem With AFC, Does Anybody Have A Connection There?

    bringles, Jun 21, 2018
    Replies:
    1
    Views:
    341
    Jeff Kershner
    Jun 22, 2018
  10. Alex Snyder

    Dealer-FX anyone using it?

    Alex Snyder, Jun 6, 2018
    Replies:
    1
    Views:
    454
    Tom Massengale
    Jun 15, 2018
  11. CarolineBarron

    Car Mail

    CarolineBarron, Mar 18, 2018 ... 2
    Replies:
    10
    Views:
    855
    Tom Massengale
    Jun 15, 2018
  12. Ryan Thompson

    Service Thread - Ideas to CRANK things up

    Ryan Thompson, Aug 9, 2016 ... 2
    Replies:
    15
    Views:
    2,770
    jashenk
    May 22, 2018
  13. Natasha

    Service Scheduling

    Natasha, May 9, 2018
    Replies:
    3
    Views:
    421
    derrickwoolfson
    May 12, 2018
  14. joe.pistell

    Your Service: Do you Shuttle?

    joe.pistell, Feb 21, 2017 ... 2
    Replies:
    11
    Views:
    2,134
    Jeff Kershner
    Apr 25, 2018
  15. Jim Leman

    Inventory Freshening, VSC Program for Non-Franchise Dealers

    Jim Leman, Mar 29, 2018
    Replies:
    0
    Views:
    228
    Jim Leman
    Mar 29, 2018
  16. JuliePetree

    Online Service Scheduling Widgets and Reynolds

    JuliePetree, Feb 17, 2016 ... 2
    Replies:
    17
    Views:
    4,167
    georgenenni
    Mar 22, 2018
  17. Jeff Kershner

    Why are most Dealership Service Department behind in digital marketing

    Jeff Kershner, Mar 10, 2016 ... 2 3 4
    Replies:
    33
    Views:
    6,121
    craigh
    Feb 14, 2018
  18. john.quinn

    Building Value in the Lane

    john.quinn, Mar 21, 2017
    Replies:
    8
    Views:
    1,500
    Brendan Dolan
    Jan 16, 2018
  19. Chris Slaydon

    3 Forces of Change in your Used Car Recon Department

    Chris Slaydon, Jan 10, 2018
    Replies:
    1
    Views:
    398
    Michael Pokora
    Jan 11, 2018
Showing threads 1 to 18 of 79

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