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Service Marketing and Fixed-ops & Parts Solutions

Service Scheduling & Parts Ordering. New technology is influencing our the dealers fixed-ops yet it's such an afterthought in most dealerships! What new digital services and technology are you using to better the customer experience and daily work flow in your Fixed-ops departments. (Not Marketing)

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  1. Alex Snyder
    Locked Sticky

    Fixed Operations Portals Rules

    Alex Snyder, Apr 11, 2009
    Replies:
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    Views:
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    Alex Snyder
    Apr 11, 2009
    2. New to the community? Read the rules and How To's.
  2. Brittany

    Why Service At A Dealership?

    Brittany, Sep 5, 2019 ... 2
    Replies:
    14
    Views:
    315
    Kevin Kulma
    Sep 7, 2019
  3. BDeVries

    Service and Parts discounted for Sales?

    BDeVries, Aug 23, 2019
    Replies:
    3
    Views:
    161
    Tallcool1
    Aug 26, 2019
  4. flosho

    Soliciting Positive Service Reviews

    flosho, Aug 20, 2019
    Replies:
    7
    Views:
    139
    laurahemphill
    Aug 21, 2019
  5. Eley Duke

    Strategic Marketing - who's using

    Eley Duke, Aug 20, 2019
    Replies:
    0
    Views:
    101
    Eley Duke
    Aug 20, 2019
  6. joe.pistell

    Your Service: Do you Shuttle?

    joe.pistell, Feb 21, 2017 ... 2
    Replies:
    12
    Views:
    3,022
    Will-B
    Jun 3, 2019
  7. Ted Gaines

    How many of you have PDR techs in-house?

    Ted Gaines, May 14, 2019
    Replies:
    0
    Views:
    260
    Ted Gaines
    May 14, 2019
  8. Jeff Kershner

    Why are most Dealership Service Department behind in digital marketing

    Jeff Kershner, Mar 10, 2016 ... 2 3 4 5
    Replies:
    42
    Views:
    7,534
    Alexander Lau
    May 12, 2019
  9. Steve Stauning

    Will Someone Please Copy the Domino’s Pizza Tracker?

    Steve Stauning, Aug 22, 2018
    Replies:
    8
    Views:
    1,332
    yagoparamo
    Apr 18, 2019
  10. Stevie

    Service/Body Shop CSI (BDC)

    Stevie, Jan 17, 2019
    Replies:
    5
    Views:
    746
    Stevie
    Feb 5, 2019
  11. Dan Sayer

    Online Appointment Conversion KPI - XTime

    Dan Sayer, Nov 5, 2018
    Replies:
    9
    Views:
    459
    Dan Sayer
    Nov 8, 2018
  12. Jim Leman

    5 Retention Greats in Auto History

    Jim Leman, Sep 24, 2018
    Replies:
    2
    Views:
    528
    Jim Leman
    Sep 25, 2018
  13. Jim Leman

    The Economic Facts for Automated Recon

    Jim Leman, Sep 24, 2018
    Replies:
    0
    Views:
    268
    Jim Leman
    Sep 24, 2018
  14. Jim Leman

    Retention Bundling Benefits Dealers and Consumers

    Jim Leman, Aug 1, 2018
    Replies:
    0
    Views:
    381
    Jim Leman
    Aug 1, 2018
  15. Jim Leman

    Enjoy a $50 return for $1 spent

    Jim Leman, Jul 20, 2018
    Replies:
    0
    Views:
    332
    Jim Leman
    Jul 20, 2018
  16. bringles

    Having A Problem With AFC, Does Anybody Have A Connection There?

    bringles, Jun 21, 2018
    Replies:
    1
    Views:
    428
    Jeff Kershner
    Jun 22, 2018
  17. Alex Snyder

    Dealer-FX anyone using it?

    Alex Snyder, Jun 6, 2018
    Replies:
    1
    Views:
    697
    Tom Massengale
    Jun 15, 2018
  18. CarolineBarron

    Car Mail

    CarolineBarron, Mar 18, 2018 ... 2
    Replies:
    10
    Views:
    1,191
    Tom Massengale
    Jun 15, 2018
  19. Ryan Thompson

    Service Thread - Ideas to CRANK things up

    Ryan Thompson, Aug 9, 2016 ... 2
    Replies:
    15
    Views:
    3,023
    jashenk
    May 22, 2018
Showing threads 1 to 18 of 84

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