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  1. Rachael B

    Service BDC for our dealership

    We will be establishing an all new BDC. The plan is to take some of the burden off of the Service Advisors at first. Handle inbound service calls, appointment reminders, etc. It sounds like a glorified receptionist at this point, but that's why we need help with the startup. Eventually I'd...
  2. Rachael B

    Service BDC for our dealership

    We are creating a BDC for our group of dealerships. We will be starting with Service / Fix-ed Ops only. I've had a webinar with Proactive Dealer Solutions, but I'd like to check out one or two more BDC consulting / software companies to help us get started. Any recommendations?