customer engagement

  1. Marc Lavoie

    I was wrong... Can car dealerships can REALLY use AI?

    I'll be honest, I thought AI couldn't be integrated in dealer solutions yet without being IFTTTs. Turns out I'm starting to think I was wrong. Here's my interview with Matador.ai : https://www.autobahnacademy.com/matador47641129
  2. Jeff Kershner

    Promoted Article Stop Trying to Netflix and Chill Your Customers

    Stop Trying to Netflix and Chill Your Customers With customers going farther down the purchase path online (if not all the way), their expectations for retail salespeople have changed drastically...stop trying to Netflix and Chill your customers before the first date! Check out the latest...
  3. Alexander Lau

    FOMO / Customer Engagement Software apps

    FOMO or ‘fear of missing out’ is a psychological term used to describe anxiety about missing out on something exciting and trendy. I'm seeing these everywhere... are dealers using these? I've not seen them. Maybe slightly too obtrusive? https://fomo.com...