review response

  1. Captq5

    12 months of Google review research in EU automotive dealer groups

    Hi everyone, First-time poster from Amsterdam, the Netherlands. I’ve been spending the last year digging into the operational side of Google Reviews for several large dealer groups here in Europe (mostly Renault/Dacia/mixed portfolios). We started this just to look at response sentiment, but...
  2. jakehughes

    Resource 19 Real-World Examples: Google Review Response Techniques for 2021 2021-05-28

    When consumers need to find a local business, the first place they turn is Google. 85% of customers trust online reviews as much as a personal recommendation. The average customer reads 10 reviews before they feel like they can trust a local business. With Google reviews becoming increasingly...