#servicedrive
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Ninjas Vehicle Upgrade Personnel in the Service Drive: Benefit or Detriment?
Over the past few years, managers have been working to turn every stone in the dealership regarding opportunities. One phenomenal idea created is called an “upgrade” or “exchange” program. If you’re not up to speed, a sales associate spends time in the service lane, and their job is to speak to...- Chris Vitale
- Thread
- #benefit #servicedrive #upgrade
- Replies: 0
- Forum: Phone Ninjas
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The Service Drive: Selling a job over the phone vs. in person
When breaking down the job of a service advisor in terms of selling work, a question that can get asked sometimes needs a bit more explanation. What is that question, you may ask? Well, here it is: To sell a job to a customer in the most effective manner possible… is it better in person or...- Chris Vitale
- Thread
- #fixedops #service #servicedrive
- Replies: 0
- Forum: Service Marketing and Fixed-ops & Parts Solutions
