steve stauning

  1. Jeff Kershner

    #RefreshFriday Lessons from the Real World | Steve Stauning

    View: https://www.youtube.com/watch?v=n0j1742nWSQ Author, dealership coach, and long-time-DealerRefresh personality @Steve Stauning returns to discuss things a little outside the norm. Steve wrote a post about the TikTok generation that we want to spend some time on. It is a life lesson for...
  2. Jeff Kershner

    #RefreshFriday Ridiculously Simple Customer Experience | Steve Stauning

    View: https://www.youtube.com/watch?v=PZwkSOn_1Hc @Steve Stauning is back! And he isn't just back on RefreshFriday, he's back with a new book... "Ridiculously Simple Customer Experience" ...written by Steve and his son, Conner Stauning. We will focus on what the book calls "CX...
  3. Jeff Kershner

    #RefreshFriday New FTC Regulations and Digital Retailing | Steve Stauning

    View: https://youtu.be/a8sBRw1ZpX0 We all know inventory is low, and the next 3 months of allocation are already sold, so getting our sales processes better tuned is a complete waste of time. Right? If you think that way, you're not reading this email and probably have never heard of...
  4. Jeff Kershner

    #RefreshFriday Managing through this TEMPORARY Inventory Crises | Steve Stauning

    Steve the Sh*t Sandwich Stauning joins is this week for RefreshFriday. We’re talking about what you SHOULD and SHOULD NOT cut to get through this temporary inventory crisis. @Steve Stauning also wants to discuss Carvana and Vroom at the auto auctions, along with a few other newsworthy items...
  5. Jeff Kershner

    #RefreshFriday Steve Stauning - Annoying Business Phrases.. and other grumbles

    Awwww… look at that innocent @Steve Stauning - Not sure we can use that “i” word anymore If you don’t know who Steve Stauning is, you can check out his author page on Amazon. That’s where his photo came from. When Steve is on we always have a fun time punching holes in the unspoken truths...
  6. Steve Stauning

    Webinar Live Video Webcast: The Best Car Buying Experience Ever!

    FROM 100% OFFLINE TO 100% ONLINE (AND EVERYTHING IN BETWEEN): HOW TO CREATE THE BEST CAR BUYING EXPERIENCE EVER! CLICK HERE TO REGISTER FREE The Best Floor Sales Experience! Studies show 61% of buyers make zero contact with you before arriving on your lot. Learn how top dealers are using...
  7. Steve Stauning

    Webinar Attract & Sell More Trade-In Leads Than Ever Before!!! - OCT 14

    FRIDAY, OCTOBER 14, 2016 - 1 pm EASTERN / 10 am PACIFIC Generate More Trade Leads - Without spending more money! Set More Trade-In Appointments - That actually show up on time! Sell More Trade-In Customers - Using proven processes that close trade-in prospects over 80% of the time! In this...
  8. Steve Stauning

    Webinar Real Reputation Management - September 9, 2016

    I am hopeful someone from your team was able to attend my last live training event. Either way, I wanted to make certain you were aware of the next online training session I’m conducting at 1 PM Eastern / 10 AM Pacific on Friday, September 9. During this free live video training, I will teach...
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