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- We opened a ticket with Reynolds 6 months ago to get one of our internal accounts whitelisted for inventory pulls, got assurance from the head of department that they would take care of it, and then they did nothing and we are still waiting. Not a feasible solution.
- There is software in place that helps with this, but they keep updating their captcha setup to be more obnoxious.
Will your open ticket have a birthday party when it hits 1 year?
We have yet to try this, but I feel like if we start now then all our 2 year old AutoTrader.ca issues will be all jealous!
A vendor announces an automated tool to bypass Reynolds & Reynolds' CAPTCHA security system to access dealership data without manual intervention, prompting debate over legality, ethics, and the legitimacy of Reynolds' gatekeeping practices. While supporters argue Reynolds unfairly monetizes dealer data through forced certification processes, critics warn that circumventing CAPTCHA security systems exposes users to potential legal liability similar to past Craigslist lawsuits. The underlying frustration centers on dealers' inability to easily access their own inventory data without paying Reynolds or enduring delays in whitelisting requests.