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CDK offers Mobile App for Dealer Support

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Jeff Kershner

Jeff Kershner

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CDK is making it easier for dealers to "Stay Connected" and communicate with customer support more efficiently by offering dealers a new mobile app for Service Connect.

Screen Shot 2015-09-18 at 2.39.49 AM.png

Dealers can use Service Connect Mobile to:
  • Review Cases for status updates
  • Open New Cases
  • Search for Knowledge and helpful information to answer your support questions
  • Receive CDK Alerts
  • Contact your CDK Client Account Manager (CAM)
  • Update Settings
Service Connect Mobile is support on iPhone and Android. I'm not sure if there's an up-charge for this convenience BUT I thought it worth mentioning. Not a bad idea to have the ability to connect with support right from your phone.

Anyone use CDK Service Connect Mobile yet?

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✨ AI Highlights

CDK Global has released a mobile app called Service Connect Mobile that allows dealers to manage support cases, access knowledge resources, receive alerts, and contact their account manager directly from iPhone or Android devices. The original poster highlights the convenience of mobile access to CDK support but notes uncertainty about whether the app carries an additional fee. The thread appears incomplete, cutting off mid-sentence before any dealer feedback or discussion develops.

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