J.D. Power 2016 Automotive Mobile Site Study - How did your manufacturer do?

[ed.brooks]

The new J.D. Power 2016 Automotive Mobile Site Study is out, how did your manufacturer do? J.D. Power ranks the mobile sites of both the Manufacturers and the 3rd Parties.

This is THE pull-quote, in mind;

“Automotive manufacturer and third-party websites are increasingly being accessed via smartphones by new-vehicle shoppers,” said Deirdre Borrego, senior vice president and general manager of data & analytics at J.D. Power. “With so much at stake, manufacturers and third-party sites have to figure out how to execute an excellent online shopping experience, regardless of device.”​

Press Releases - More Automakers Switch to Mobile Responsive Sites; Results Mixed

 

[ed.brooks]

I was very surprised to see which makes were bringing up the rear!

 

[Jeff Kershner]

I was surprised to see Mazda so far down. I've always enjoyed their mobile site. Hate to see Mercedes-Benz so far down the list but they are in the middle of a huge transition.

 

[ed.brooks]

I was surprised to see Mazda so far down. I've always enjoyed their mobile site. Hate to see Mercedes-Benz so far down the list but they are in the middle of a huge transition.

Mercedes, BMW, Audi, and Lexus were all below average.