• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

Promoted Article Stop Trying to Netflix and Chill Your Customers

Jeff Kershner

Founder
Staff member
May 1, 2005
6,058
1,943
Awards
12
First Name
Jeff
netflixchill_with_customers.jpeg


Stop Trying to Netflix and Chill Your Customers

With customers going farther down the purchase path online (if not all the way), their expectations for retail salespeople have changed drastically...stop trying to Netflix and Chill your customers before the first date!

Check out the latest article over on the DealerRefresh Blog from the one and only @joe.webb from DealerKnows Consulting!