Whatever you call them... Lead handlers, Internet Sales Specialists, Internet Consultants or whatever.
How do we pay the people who answer our leads and work our social media? They key is to make sure we're spending just the right amount to make sure we have quality people and don't have turn-over issues.
I do hourly pay, plus team based incentive (unit goals: 0-50 cars: $5/unit, 51-65: $7/unit, 66+: $10/unit - units are team goals to be hit but each individual gets paid on the total amount the team helps to sell), and a dealership franchice goals (an extra 250 per franchise goal hit by the entire dealership team)
This gives them 35-41k a year. I find this okay, not the best number but I'm starting out a team from scratch. A friend who is also hiring at a single point dealership has the same numbers, but is told that is incredibly high by industry standards. We are looking for facts, proof, or opinions to assess our pay plans.
Can anyone help us out by sharing their experiences or evidence?
How do we pay the people who answer our leads and work our social media? They key is to make sure we're spending just the right amount to make sure we have quality people and don't have turn-over issues.
I do hourly pay, plus team based incentive (unit goals: 0-50 cars: $5/unit, 51-65: $7/unit, 66+: $10/unit - units are team goals to be hit but each individual gets paid on the total amount the team helps to sell), and a dealership franchice goals (an extra 250 per franchise goal hit by the entire dealership team)
This gives them 35-41k a year. I find this okay, not the best number but I'm starting out a team from scratch. A friend who is also hiring at a single point dealership has the same numbers, but is told that is incredibly high by industry standards. We are looking for facts, proof, or opinions to assess our pay plans.
Can anyone help us out by sharing their experiences or evidence?