They did not configure any connection to the servers. It just required internet access.
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ADP Reviews?
- Thread starter ChrisB
- Start date
Do you think that the timeouts are related to your connection or their server load?
Well, orginally I thought the issue was with our network. Then I setup WIFI in the showroom that we all use that go directly out to the internet and I still have an issue. I spoke to ADP Support about it and what they said is that becuase your connection is more like a VPN connection even a split second blip in the connection will knock you off.
Chris,
I'm curious, when the time-outs occur, do more than one of your W1K sessions around the dealership drop or is it just one station/user?
Cliff
I'm curious, when the time-outs occur, do more than one of your W1K sessions around the dealership drop or is it just one station/user?
Cliff
I have not done any testing to see if it is all at once or specific to a computer or nor. I just know that it happens across all computers when users are on the system.
✨ AI Highlights
ChrisB inquires about ADP's DMS for a new dealership and experiences slow sales responsiveness and poor initial communication. After eventually implementing ADP Web Suite 1000, he reports frustration with frequent connection timeouts and considers it inferior to a full server-based system. Multiple users, particularly kcar, warn against ADP due to outdated products, inadequate support with long hold times (30-45+ minutes), and slow conversion processes (8-9 months), though one moderator advises ensuring all vendor promises are documented in writing.
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