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did anyone help u? I had the same problem, and the main issue was in my 7-old printer. My friend suggested me to buy a new one. Thanks to him I found this website https://www.mrdepot.ca where are offered office supplies like quality printers and cartridges. I was shocked by how many models and brands they have on their site. I just ordered one and received it with free delivery! I’m sure that they are a great company to deal with! Just try to check out this site, maybe u’ll find smth interesting for u!