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Yeah we have that too on late model stuff TIM is low but 5yrs old they are spot on but again the TIM number is gonna be low we have been using it 2 yrs and they have gotten 1 car from us its all in presentation..if your salesman has control of the customer it should be a non issue again TIM is not a way to get a trade in cheap its a way to put a deal together.


our little speil is "ok mr and mrs customer we do trade ins 2 diff ways here first im gonna run your car thru the trade in marketplace have you heard of it...then we tell them TIM is something you can do by yourself at home, TIM is affiliated with autotrader.com are u familiar with autotrader..95% of customers will say yes..then u say they have hooked up with a wholesaler in hollinshead, PA, they are going to make a cash offer on your car even if u don't trade it in they will still buy it off of u then after I do the TIM im gonna have my manager look at your car and see what he is willing to give you for it and whichever one is higher is the one we will go with..


TIM is just an avenue for us to try to get as much for you for your car as possible..most customers will be all for it then we have a TIM appraisal sheet we take the customer out and walk around their car with them and come inside and go thru the TIM questions......AGAIN 90% of customers will say the TIM # is too low so after they say that you say well what was you thinking your trade was worth and like magic you will get their number they are thinking....that is what we use TIM for we were desking deals and asking the salesperson what the customer thought their trade was worth and the customer wouldn't tell us so the salespersons reply was I don't know what they want for it...if u utilize TIM properly when you go to desk the deal and ask the salesperson what the customer thinks their trade is worth he will tell you exactly what they want out of it...as far as Edmunds, KBB, NADA the easy way to get around that is tell them the book values are just a theory you cannot put a value on a car without seeing it I mean would you agree to buy my car at what im asking without seeing or driving it because the internet tells you its worth that much? then show them the retail kbb, Edmunds value and show  them you are selling your car under the book value because the books are inflated and most customers will oblige....that is how we use TIM and we have great success with it


Every once in awhile a customer will agree to the TIM # then the manager appraises the car at $3,000 above TIM and the salesperson gets a nice extra $750 commission for the trade roll...your next customer with a trade in give it a shot see what happens just don't let them walk out of the door at the TIM# cuz you will lose you deal like that but if you utilize it properly and just use it to help you get information out of your customer it will work wonders.