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I will first confess that I did not read the entire thread.  Then I am going to ask if anyone has any luck with TIM outside of the in store sales process?


The dealers I work with who are using TIM see it as largely ineffective due to the high volume of leads and extremely low contact rate.  So if it is not for lead gen, then would you solely use it as part of the in store sales process?


How can dealers use TIM to generate more sales rather than simply enhance the process with the sales that they are already making?


Ed Shaffer

PCG Consulting