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Cars.com has been somewhat bipolar...

We have an actual field rep, and she is fantastic. Love the information, the competitive scores and what new and different things are working elsewhere. Most importantly, we actually trust her.

Our store served by the national rep from Chicago has not done as well. Lies, deception and working their pay plan at our expense has been our experience. We're now pushing to have our field rep work with us for this store.

We don't have a store in a Cars.com newspaper market.

So... we love Cars.com and we hate Cars.com. I completely understand how people in different markets have different things to say about the company.