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Who does your email blasts?  Do they (you) generate them from the CRM or the DMS?


If the salespeople are not properly logging their activities, why are they talking to you?  They need to be discussing this with the new and used car sales managers.   I have a feeling that this threat has come after many discussions on the tool not being used properly.  CRM activity is one of the steps to the sale.  I wouldn't tolerate a salesperson not logging their activities any more than not demonstrating cars.  Instead of replacing the CRM, they should be talking about personnel.