Hello all,
I received a nice "Happy New Year" email from Carguru's stating that my rate would be increasing Feb 1st by 100%. I can continue with Carguru's at this new rate or my account would be cancelled. Carguru's has taken us from $750.00 monthly to $2620.00 and now in Feb to $5640.00. All in just under two years. Inventory has not changed significantly. I tried to negotiate the last rate hike and they had a "take it or leave it" stance. They definitely bring us a significant amount of our business but at this rate i'm not sure what to do.
I'm not here to bash CarGuru's. They definitely do a great job. I just cant understand these HUGE rate increases. When i signed up I was told the rate was based on inventory. Then i was increased because I opened up two additional locations which I've since closed. Now the hike is due to the traffic they bring us?
Has anyone has the same experience with them? If I drop them will these leads find us on another 3rd party platform? I'm basically everywhere else!
see copy of email attached
@mbmotorsports - Which package/level are you on with CarGurus? That seems like a really significant rate increase...did they add more features or value? Or just charging more for the exact same tool/feature-set?