- Apr 29, 2011
- 531
- 286
- Awards
- 7
- First Name
- Chris
Probably one of the better executed responsive designs I've seen. They went a little overboard on some AJAX loading, but overall there's some pretty clever UI ideas. I like it.
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Carmax.com Redesign
- Thread starter Chris Cachor
- Start date
- Apr 7, 2009
- 5,160
- 2,524
- Awards
- 10
- First Name
- Joe
Woa. 3 Clicks to see inventory?? It took me 2-4 minutes to find where to click, strange. #FAIL.
- Mar 15, 2012
- 296
- 218
- Awards
- 6
- First Name
- Steve
I think the "Hold This Car" feature on mobile is an innovative way to set appointments right from the website. I like this almost as much as "Check Availability" and way more than "Schedule Test Drive."
Nice to know the big boys also have problems.....been like this all morning.
- Oct 29, 2009
- 774
- 919
- Awards
- 10
- First Name
- Rick
Hummmmm..... Maybe they are experiencing a little too much
✨ AI Highlights
Automotive professionals discuss CarMax's website redesign, with mixed reactions to its responsive design and user interface innovations like the "Hold This Car" mobile feature, though several users report significant usability issues including confusing navigation and technical problems with AJAX loading. While one commenter praises the overall execution, others criticize the poor user experience, particularly the unintuitive inventory search process that takes multiple clicks and several minutes to navigate. The consensus suggests that despite some clever UI ideas, the redesign has practical flaws that undermine its effectiveness for users trying to access core features.
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