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Message: <blockquote data-quote="Alex Snyder" data-source="post: 48087" data-attributes="member: 2">I should have mentioned that I wasn't attacking you, in that last post, Chris.  I sometimes use other's posts to make a point to future readers. Apologies if it felt like I was singling you out.And on that note, I also want to say that I don't care where innovation comes from as long as we're all moving forward.  If VinSolutions creates something totally new that is very cool as far as I am concerned. To keep this thread on topic, [USER=7639]@joechura[/USER] announced that they are building a CRM.  It isn't like it has been a secret, but I think that little announcement keeps this CRM tangent a little more relevant.Lastly, yes, I led the design of the Dealer.com CRM that was later named "Dealertrack CRM."  It was tossed after Cox acquired Dealertrack on the difference in revenues.  VinSolutions had been in the market well over a decade longer, with a dedicated Kansas City office and significantly higher staff count.  Even though the Dealertrack CRM had considerably more modern technology, and growing faster than any CRM had at that point, the dollar argument was hard to beat.  I understand the decision.  I can't say that I agree with it, as it was certainly possible to have two solutions of two different flavors, much like Toyota offers two pickup trucks.... but anyway.  I am not bitter, but I do feel like I never completed my own CRM mission.  It is a personal fire that is still burning.</blockquote>

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