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Great post Suzie. These scripts are used everywhere. It only takes a couple times for the customer to catch on:

"Let me have a team member check if this vehicle that you are referring is available and ensure no deals are pending. What is the best phone number for us to reach you?"

"I am showing the 2010 Prius is still listed, however, I would like to have a member of the dealership confirm there are no pending deals on it. What's the best phone number for them to reach you?"

"It appears like this vehicle is available. However, let me have a team member to contact you and confirm that there are no pending deals. We'd also be more than happy to have you around for a test drive once this has been confirmed. Could I confirm your email address and phone number, please?"

"I do see this listed as available. Let me get with my team about our options for you. What’s the best phone number and email to follow up with you?"