• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

The problem is that I did NOT request them to post inventory on my behalf, why are they requesting access to my page? Do they even check to see if I am already posting inventory FB_Marketplace? And, even after I decline request, they CONTINUE to request access... multiple times... even if I am not a Cars.com dealer. It is like they are going around just requesting access to pages!!???!!




Have you seen these "bot based" chats?? Bad customer experience, and the customer thinks it is the dealer causing the pain-point.


[ATTACH=full]4045[/ATTACH]





[ATTACH=full]4046[/ATTACH]




This is a great one -- the customer is chatting on Facebook, where they are using their NAMED profile to chat - and it asks for name??


[ATTACH=full]4047[/ATTACH]





LOL -- name??


[ATTACH=full]4049[/ATTACH]