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I have been doing this a very long time and my general feeling is that ever since CDK took over the ADP platform, they have had a genaeral "I don't give a shit" attitude. That includes the motorsport division also branded as 'LightSpeed'

CDK is a thorn in the side of many software brands that used to care about their customer. I have found so many charges on my dealership client invoices that are unfounded and simply hardware devices that they didn't need, it's ridiculous! Even when they come to install a switch or device for the dealership it's three times the retail cost of one off the shelf.

They promise follow-up and break-in detection but I have tested them and they fail so many times at it.

If you are a small dealership without IT support looking at their invoices you would have no idea what they are charging you for.