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 Ahhh crap, I hope not!



I have to agree, and hope that better solutions will evolve with better relationships between the vendors and dealers. In 2008 we had had enough of Reynolds, and we had heard of ACS through our 20 group. Call it luck, in Sept 2008 we made the decision to switch from Reynolds at $16,000 a month, to ACS at $1,700 a month and did so in Jan of 2009, good timing! Guess what, we hadn’t missed a beat with regards to DMS. My only complaint is ACS doesn't place nice in integration, we cant integrate live. And so at DD10 I was looking at DealerTrack, and like their product. But I sure as hell would never want to do business with Reynolds again, they still are holding our data hostage!