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Got a pal of my that is a ER Doctor at a hospital.  He has the EXACT same complaints.  The Hospital's legacy system (read: DMS) kills innovation and he feels like hes stuck in 10 year old time warp that's just discovering cell phones. Sound familiar?


Institutions depend on their legacy system to a fault... and the legacy system players know it. 


We Dealers don't know that the legacy systems can multi-task.  Look at how good Reynolds is at sucking cash from it's host while smothering change.