- Jul 2, 2012
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- Alex
We all know that mobile apps and mobile sites is already an important piece moving forward in our industry. Currently our store is using ContactAtOnce for our dealer chat and also on Cars.com and Autotrader where we advertise our vehicles. I've been looking into the Mobile Text Connect that ContactAtOnce came out with. Which has additional chat features where customers can start contacting you through texting. It adds a mobile site chat feature and also customers being able to contact you from sites like DealerRater. Has anyone who is on with ContactAtOnce used this yet? I'm curious to see if anyone has seen any additional traffic from customers texting dealerships. I know the plus is that it captures good contact information to stay in touch with customers. But I'm curious to hear any feedback.