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Big thanks to [USER=4107]@jon.berna[/USER] for being a resource to the DealerRefresh community.  Jon is sitting on loads of data across many places that allows him to tackle topics and questions that were only doable on a store by store basis within the most complex of spreadsheets.


We are thinking of Jon as the Truth of DealerRefresh:  D.R. Truth.  And here's our first run of questions with him:


[MEDIA=facebook]10156472819847150[/MEDIA]


Please throw your questions into this thread too.