Big thanks to @jon.berna for being a resource to the DealerRefresh community. Jon is sitting on loads of data across many places that allows him to tackle topics and questions that were only doable on a store by store basis within the most complex of spreadsheets. We are thinking of Jon as the Truth of DealerRefresh: D.R. Truth. And here's our first run of questions with him: Please throw your questions into this thread too.