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Dealer App Issues!!

Redbumper

Smashing Bugs
Oct 31, 2011
32
0
First Name
J
[FONT=&quot]How about creating apps for customers that do much more than allow him to set a service appointment? Why would a customer really want to do that? Think outside the box and let’s create an instant communication tool linking the customer and the dealership in a way that’s never been done before.[/FONT]
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[FONT=&quot] Let’s give the consumer real reasons to download our apps and spread the word. Heck, let’s give them enough reasons that it could go viral and explode in ways we’ve never imagined. [/FONT]
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[FONT=&quot]Let’s create a system that monitors real-time demand and activities by our customers. Let’s integrate it right into our inventory management system and create a vibrant, real-time system that is connected to every manager, salesperson, service writer and customer! [/FONT]
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[FONT=&quot]Let’s create a central nervous system that monitors the pulse of each and every action and adjust and communicates to make everything we do more efficient. I’m talking about a tool that leverages the technology available today to radically innovate our businesses! Dealers have millions of dollars on the line each day and never reach their potential or at worst fail because they don’t have the tools necessary to effectively manage their businesses. [/FONT]
 

✨ AI Highlights

A dealer argues that current dealer apps are too limited in functionality (merely offering service appointment scheduling) and proposes creating more innovative, customer-centric applications that serve as real-time communication tools between dealerships and customers. The post suggests integrating customer demand tracking and activity monitoring directly into inventory management systems to create a viral-worthy app that would incentivize downloads and engagement across the dealership organization.

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