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We were forced to completely drop DDC when their development team wouldn't fix the one part of their Lead Lifecycle system that would tie the whole thing together and give me an accurate way to measure all incoming and outgoing lead contacts.  Don't know if what Mitch is talking about is the reason why they couldn't find the time to fix one trigger, but it cost them our account and has left such a bad taste in our mouths that "Dealer.com" is now considered a bad word around the office.  Talk about .